The Senior Court Clerk position is highly responsible advanced work using an electronic filing system in a court within the Missouri State Court System.
Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies and regulations, with minimal supervision. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system; providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction; or supervision of other staff.
Perform supervisory and technical clerical work in the Civil -Summons Department, which will include the following: Accept and initiate new civil cases, which includes scheduling, issuing and processing summons, processing Department of Revenue cases; assist the Summons supervisor, in their absence, with the overall supervision of the section; assist with providing answers to questions with case processing to clerks; assist with training clerks and provide input to the supervisor of a clerk's training progress; insure completeness and accuracy of documents filed through the court's electronic filing system before acceptance; scan and attach documents by using the Document Management System (DMS) in the case management system; perform quality assurance of scanned documents; schedule dockets; send notices; process pleadings and make docket entries; answer inquiries and furnish information to attorneys, court personnel and the general public by telephone and in person; and perform other duties as assigned.
(Equivalent combination of relevant education and experience may be substituted on a year for year basis provided a high school diploma or GED has been obtained):
(This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority)
Advanced knowledge of court procedures and policies, legal documents, laws and legal factors pertaining to the court
Advanced knowledge of organization operations, functions and scope of authority of the court
Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress
Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives
Ability to maintain a variety of complex records and prepare reports from an automated system
Ability to establish and maintain effective working relationships with internal and external stakeholders
Ability to communicate clearly and concisely, verbally and in writing, in a tactful and courteous manner with diverse parties
Ability to work with minimal supervision and follow oral and written instructions
Requires strong time management and organization skills with the ability to be detail oriented
Ability to recognize and troubleshoot employee relations issues and resolve or report issues as appropriate
Individuals, including current judicial employees, interested in this position must to complete a profile and submit an application prior to the application deadline, if applicable. Applicants with the necessary educational qualifications must also upload a copy of their college transcript(s) to the online application system. Individuals who have previously completed a profile and wish to be considered for this position must to their profile and submit an application prior to the application deadline, if applicable. For more information, visit the web page (www.courts.mo.gov/careers).